Arab World English Journal (AWEJ) Special Issue on ChatGPT, April 2024                                             Pp.73-89
DOI: https://dx.doi.org/10.24093/awej/ChatGPT.4

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   Navigating the Artificial Intelligence Frontier:
Perceptions of Instructors, Students, and Administrative Staff on the Role of Artificial
Intelligence in Education in the Sultanate of Oman

Syerina Syahrin
Department of English Language and Literature, College of Arts and Applied Sciences
Dhofar University, Sultanate of Oman
Corresponding Author: sysyahrin@du.edu.om

Nurul Akmal
Department of Computer Science, College of Arts and Applied Sciences
Dhofar University, Sultanate of Oman

 

Received:11/13/2023         Accepted:03/14/2024                 Published: 04/24/2024

 

Abstract:
This study examines the perceptions of instructors, students, and administrative staff on the role of ChatGPT in Oman’s educational setting. This study is significant as it provides insights into the extent to which Artificial Intelligence is used in education and provides guidance for future plans. Examining the perceptions of the various stakeholders in an education setting in Oman provides valuable information for higher learning institutions that are keen on embracing new technology while keeping to the traditional education values. The study utilized focus group discussions to gather the data from the instructors, students, and administrative staff. The findings revealed that ChatGPT’s instrumental role is in refining content, especially among students, administrative staff, and instructors who are non-native English speakers. Administrative staff and instructors highlighted its efficacy in drafting emails, indicating Artificial Intelligence’s potential to improve routine cognitive tasks. Students appreciated ChatGPT for explaining complex academic tasks. However, concerns surface from the instructors regarding over-reliance on Artificial Intelligence and potential loss of academic integrity, resonating with previous literature. These findings are contextualized within Oman’s unique socio-cultural and educational settings. Given the emergent nature of Artificial Intelligence in Oman’s education, the study offers insights that provide a foundation for future research and guide policymaking.
Keywords: artificial intelligence, Omani education, teaching, learning

Cite as: Syahrin, S. & Akmal, N. (2024). Navigating the Artificial Intelligence Frontier: Perceptions of Instructors, Students, and Administrative Staff on the Role of Artificial Intelligence in Education in the Sultanate of Oman.  Arab World English Journal (AWEJ) Special Issue on ChatGPT, April 2024: 73-89. DOI: https://dx.doi.org/10.24093/awej/ChatGPT.4

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Received: 11/13/2023    
Accepted: 03/14/2024
Published: 04/24/2024 
https://orcid.org/0000-0002-9214-759X
https://dx.doi.org/10.24093/awej/ChatGPT.4 

Dr. Syerina Syahrin received her doctorate degree from Victoria University of Wellington, New Zealand. She was the recipient of Victoria Award of Research Excellence and Erasmus+.  Syerina has taught students in Malaysia, New Zealand, Thailand, Nepal, the US and is currently a faculty member at the Department of English Language and Literature, Dhofar University, Sultanate of Oman.  Syerina’s primary research interests are in inclusive pedagogy, especially for culturally diverse students, and exploring best practices for the integration of technology in the classroom.  https://orcid.org/0000-0002-9214-759X

Dr. Nurul Akhmal Mohd Zulkefli is an assistant professor at the Department of Computer Science, College of Arts & Applied Sciences, Dhofar University, Oman. She received her PhD in Information Technology (Expert Decision System) from Universiti Teknologi PETRONAS, Malaysia; a Master in Computer and Information Engineering from INHA University, South Korea; and a Bachelor of Computer Science in Software Engineering from Universiti Putra Malaysia. Her research interests are in expert decision systems, knowledge management systems, IT education, and software engineering. Email: nzulkefli@du.edu.om

https://orcid.org/0000-0002-1444-0600