Arab World English Journal (AWEJ) Volume 17. Number 3, September 2026 Pp. 146-164

Willingness to Communicate in English Language Learning in Higher Education: A Bibliometric-Systematic Review of Research Trends, Influencing Factors, and Future Directions

Faculty of Education and Liberal Arts, INTI International University, Negeri Sembilan, Malaysia

Faculty of Education and Liberal Arts, INTI International University, Negeri Sembilan, Malaysia

Corresponding Author: khadijah.yusof@newinti.edu.my

Faculty of Education and Liberal Arts, INTI International University, Negeri Sembilan, Malaysia

Dianna Suzieanna Mohamad Shah

Academic of Language Studies, Universiti Teknologi MARA, Shah Alam, Malaysia

Faculty of Teacher Training and Education, Universitas Islam Negeri Palangka Raya

Fakultas Tarbiyah dan Ilmu Keguruan, Universitas Islam Negeri Mahmud Yunus, Indonesia

Abstract:

Willingness to Communicate is an important dimension of English language learning because it reflects learners’ readiness to use English when communication opportunities arise. As higher education increasingly emphasizes communicative competence, understanding the factors that facilitate or constrain students’ willingness to communicate has become particularly important. This study examines the intellectual structure, research trends, and thematic developments of willingness to communicate in English-language learning among higher-education students. By integrating large-scale knowledge mapping with an in-depth synthesis of empirical evidence, the study provides a more comprehensive understanding of how willingness to communicate has developed and the factors shaping students’ communication engagement. A two-stage Bibliometric-Systematic Literature Review was conducted. The bibliometric stage analyzed 193 Scopus-indexed articles published between 2021 and 2025 using bibliographic coupling and VOSviewer, followed by a systematic review of 25 empirical studies selected through Preferred Reporting Items for Systematic Reviews and Meta-Analyses-guided screening process. Four interconnected research clusters were identified, covering positive psychology and learner agency, motivation and teacher support, digital learning and emotions, and emerging technologies and dynamic communication behavior. The systematic synthesis further revealed that emotional, motivational, technological, and classroom-related factors interact to shape willingness to communicate. Overall, the findings position willingness to communicate as a dynamic and context-sensitive dimension of English language learning in higher education.

Cite as:

Pek, L. S., Yusof, S. K. M., Yob, F. S. C., Shah, D. S. M., Miftah, M. Z., Elfi. (2026). Willingness to Communicate in English Language Learning in Higher Education: A Bibliometric-Systematic Review of Research Trends, Influencing Factors, and Future Directions. Arab World English Journal, 17(3):146-164.

References:

Abdullaeva, B. S. et al. (2024). Uncovering the impacts of technology literacies and acceptance on emotion regulation, resilience, willingness to communicate, and enjoyment in Intelligent Computer-Assisted Language Assessment (ICALA): An experimental study. Language Testing in Asia, 14(1), 40. https://doi.org/10.1186/s40468-024-00316-x

Adha, N. S. Q. S. et al. (2026). Neuroscience foundations and parental engagement in children’s vocabulary development: A bibliometric-supported systematic literature review. International Journal of Learning, Teaching and Educational Research, 25(6), 917-936. https://doi.org/10.26803/ijlter.25.6.39

Alam, M. R., Ansarey, D., Abdul Halim, H., Rana, M. M., Milon, M. R. K., & Mitu, R. K. (2022). Exploring Bangladeshi university students’ willingness to communicate (WTC) in English classes through a qualitative study. Asian-Pacific Journal of Second and Foreign Language Education, 7(1), 2. https://doi.org/10.1186/s40862-022-00129-6

Al-Amrani, S. N., Akkawi, A., Bwalya, K., & Techanamurthy, U. (2025). Impact of authentic task-based learning and assessment on Omani university female students’ willingness to communicate in English. Jurnal Kejuruteraan, 37(6), 2943-2957. https://dx.doi.org/10.2139/ssrn.5548982

Alimorad, Z., & Farahmand, M. (2021). A case study on willingness to communicate in English in the Iranian tertiary educational context. TEFLIN Journal, 32(1), 1-28. https://doi.org/10.15639/teflinjournal.v32i1/1-28

Almziad, A. A. (2025). First-year university students’ willingness to communicate in English language inside and outside the classroom: An investigative mixed method. Edelweiss Applied Science and Technology, 9(4), 2196-2208. https://doi.org/10.55214/25768484.v9i4.6506

Alshammari, E. M. M. (2025). Keeping the conversation flowing: students’ insights into sustaining willingness to communicate in online English classes. Theory and Practice in Language Studies, 15(6), 2021-2032. https://doi.org/10.17507/tpls.1506.30

Baas, J., Schotten, M., Plume, A., Côté, G., & Karimi, R. (2020). Scopus as a curated, high-quality bibliometric data source for academic research in quantitative science studies. Quantitative Science Studies, 1(1), 377-386. https://doi.org/10.1162/qss_a_00019

Bagherzadeh R. (2025). A survey of the level of willingness to communicate and critical thinking among PhD students. Medical journal of the Islamic Republic of Iran, 39, 28. https://doi.org/10.47176/mjiri.39.28

Barrios, E., & Acosta-Manzano, I. (2025). Factors predicting classroom WTC in English and French as foreign languages among adult learners in Spain. Language Teaching Research, 29(1), 88-111. https://doi.org/10.1177/13621688211054046

Bashir, A., Aziz, A., Imran, M., & Almusharraf, N. (2025). Effect of CALL-based multimodal pedagogy on learner motivation and willingness to communicate in English: A study from university students’ perspective. Contemporary Educational Technology, 17(2), Article ep568. https://doi.org/10.30935/cedtech/15961

Cai, M. (2021). The predictability of Chinese English as a foreign language students’ willingness to communicate through teachers’ immediacy and teacher-student rapport. Frontiers in Psychology, 12, 769424. https://doi.org/10.3389/fpsyg.2021.769424

Chen, X., Dewaele, J.-M., & Zhang, T. (2022). Sustainable development of EFL/ESL learners’ willingness to communicate: The effects of teachers and teaching styles. Sustainability, 14(1), 396. https://doi.org/10.3390/su14010396

Cui, Z., Yang, H., & Xu, H. (2025). The effects of interaction scenarios on EFL learners’ technology acceptance and willingness to communicate with AI. Behavioral Sciences, 15(10), 1391. https://doi.org/10.3390/bs15101391

Darasawang, P., & Reinders, H. (2021). Willingness to communicate and second language proficiency: A correlational study. Education Sciences, 11(9), 517. https://doi.org/10.3390/educsci11090517

Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285-296. https://doi.org/10.1016/j.jbusres.2021.04.070

Ebn-Abbasi, F., Nushi, M., & Fattahi, N. (2022). The role of L2 motivational self system and grit in EFL learners’ willingness to communicate: A study of public school vs. private English language institute learners. Frontiers in Education, 7, 837714. https://doi.org/10.3389/feduc.2022.837714

Fattahi, N., Ebn-Abbasi, F., Botes, E., & Nushi, M. (2023). Nothing ventured, nothing gained: The impact of enjoyment and boredom on willingness to communicate in online foreign language classrooms. Language Teaching Research, 13621688231194286. https://doi.org/10.1177/13621688231194286

Gao, Y., Kew, S.N., Feng, H., Zhang, T., & Ren, Z. (2024). Facilitating second language willingness to communicate in English: A systematic review on types of classroom-based instructional practices and their effects. Arab World English Journal, 15(4), 328-351. https://dx.doi.org/10.24093/awej/vol15no4.21

Guo, Y., Wang, Y., & Ortega-Martín, J. L. (2023). The impact of blended learning-based scaffolding techniques on learners’ self-efficacy and willingness to communicate. Porta Linguarum. An International Journal of Foreign Language Teaching and Learning, (40), 253-273. https://doi.org/10.30827/portalin.vi40.27061

Henry, A., Thorsen, C., & MacIntyre, P. D. (2024). Willingness to communicate in a multilingual context: part one, a time-serial study of developmental dynamics. Journal of Multilingual and Multicultural Development, 45(4), 937-956. https://doi.org/10.1080/01434632.2021.1931248

Hu, H., & Du, K. (2022). TikTok in mobile-assisted English language learning: An exploratory study. International Journal of Information and Education Technology, 12(12), 1311-1320. https://doi.org/10.18178/ijiet.2022.12.12.1755

Huang, T., Halim, H. A., Jalaluddin, I. B., & Liu, S. (2025). Beyond communicative competence: Investigating the impact of grit and classroom enjoyment on willingness to communicate. Social Sciences & Humanities Open, 12, 101767. https://doi.org/10.1016/j.ssaho.2025.101767

Kessler, M. M. (1963). Bibliographic coupling between scientific papers. American Documentation, 14(1), 10–25. https://doi.org/10.1002/asi.5090140103

Kirkpatrick, R., Vafadar, H., & Mohebbi, H. (2024). A scoping review of willingness to communicate in language education: Premises to doubt, lessons to learn, and future research questions to examine. Language Testing in Asia, 14(1), 9. https://doi.org/10.1186/s40468-024-00284-2

Kusuma, I. P. I., Walker, D., Ardi, P., & Budiarta, L. G. R. (2025). Guided vs. unguided social media-assisted language learning: An In-depth analysis of speaking performance, willingness to communicate, and social emotional learning. Australian Journal of Applied Linguistics, 8(3), 102455. https://doi.org/10.29140/ajal.v8n3.102455

Lee, J. S. (2022). The role of grit and classroom enjoyment in EFL learners’ willingness to communicate. Journal of Multilingual and Multicultural Development, 43(5), 452-468. https://doi.org/10.1080/01434632.2020.1746319

Lee, J. S., & Lu, Y. (2023). L2 motivational self system and willingness to communicate in the classroom and extramural digital contexts. Computer Assisted Language Learning, 36(1-2), 126-148. https://doi.org/10.1080/09588221.2021.1901746

Lee, J. S., & Taylor, T. (2024). Positive psychology constructs and Extramural English as predictors of primary school students’ willingness to communicate. Journal of Multilingual and Multicultural Development, 45(7), 2898-2916. https://doi.org/10.1080/01434632.2022.2079650

Lee, J. S., Yeung, N. M., & Osburn, M. B. (2024). Foreign Language Enjoyment as a mediator between Informal Digital Learning of English and willingness to communicate: a sample of Hong Kong EFL secondary students. Journal of Multilingual and Multicultural Development, 45(9), 3613-3631. https://doi.org/10.1080/01434632.2022.2112587

Li, G., & Pan, Y. (2025). Understanding trait emotional intelligence and L2 willingness to communicate: The serial mediation of perceived teacher support and L2 emotions. Acta Psychologica, 260, 105539. https://doi.org/10.1016/j.actpsy.2025.105539

Lin, J., & Wang, Y. (2025). Exploring Chinese university students’ foreign language enjoyment, engagement and willingness to communicate in EFL speaking classes. Humanities and Social Sciences Communications, 12(1), 1-13. https://doi.org/10.1057/s41599-025-04948-z

Lin, Y., & Curle, S. (2025). Understanding willingness to communicate in English medium instruction: Cultural and pedagogical influences on Chinese university students. The Asia-Pacific Education Researcher, 34(5), 1593-1602. https://doi.org/10.1007/s40299-025-00973-3

Liu, F., Vadivel, B., Rezvani, E., & Namaziandost, E. (2021). Using games to promote English as a foreign language learners’ willingness to communicate: Potential effects and teachers’ attitude in focus. Frontiers in psychology, 12, 762447. https://doi.org/10.3389/fpsyg.2021.762447

Liu, H., & Fan, J. (2025). AI‐mediated communication in EFL classrooms: the role of technical and pedagogical stimuli and the mediating effects of AI literacy and enjoyment. European Journal of Education, 60(1), e12813. https://doi.org/10.1111/ejed.12813

Lu, M. (2025). A configurational exploration of how emotions influence willingness to communicate among Chinese EFL learners: A fsQCA approach. System, 131, 103649. https://doi.org/10.1016/j.system.2025.103649

Ma, H., Ismail, L., Noordin, N., & Razali, A. B. (2023). Bibliometric analysis of willingness to communicate in the English as a second language (ESL) context. Humanities and Social Sciences Communications, 10(1), 1-17. https://doi.org/10.1057/s41599-023-02109-8

MacIntyre, P. D., & Wang, L. (2021). Willingness to communicate in the L2 about meaningful photos: Application of the pyramid model of WTC. Language Teaching Research, 25(6), 878-898. https://doi.org/10.1177/13621688211004645

Maruf, M. A., Hasan, M. K., Zengin, R., Ali, Z. B., & Hoque, M. S. (2026). Student silence in Bangladeshi tertiary-level EFL classrooms: a mixed-method study of factors, perceptions, and recommendations. International Journal of Learning, Teaching and Educational Research, 25(3), 740-766. https://doi.org/10.26803/ijlter.25.3.32

Mongeon, P., & Paul-Hus, A. (2016). The journal coverage of Web of Science and Scopus: A comparative analysis. Scientometrics, 106(1), 213-228. https://doi.org/10.1007/s11192-015-1765-5

Mutar, Q. M., Hmmud, S.H., & Mohammad, H. M. (2024). The relationship between willingness to communicate in English and the psychological adjustment of Iraqi EFL learners. Arab World English Journal, 15(2), 189-206.  https://dx.doi.org/10.24093/awej/vol15no2.12

Ouyang, Z., Jiang, Y., & Liu, H. (2024). The effects of Duolingo, an AI-integrated technology, on EFL learners’ willingness to communicate and engagement in online classes. The International Review of Research in Open and Distributed Learning, 25(3), 97-115. https://doi.org/10.19173/irrodl.v25i3.7677

Page, M. J. et al. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71

Paul, J., & Criado, A. R. (2020). The art of writing literature review: What do we know and what do we need to know? International Business Review, 29(4), 101717. https://doi.org/10.1016/j.ibusrev.2020.101717

Qiangfu, Y., Dazhou, X., & Qizheng, W. (2025). Exploring the relationship between L2 motivational self system, academic emotions, and L2 willingness to communicate among university EFL learners in central and western China. Acta Psychologica, 261, 105969. https://doi.org/10.1016/j.actpsy.2025.105969

Salbaş, H., & Ekmekci, E. (2025). The impact of classroom environment on students’ willingness to communicate in foreign language learning. International Journal of Educational Research, 129, 102517. https://doi.org/10.1016/j.ijer.2024.102517

Shao, W. (2025). Perceived teacher clarity and willingness to communicate in L2: The mediating effect of enjoyment. Psychology in the Schools, 62, 3066-3078. https://doi.org/10.1002/pits.23520

Solhi, M. (2024). The impact of EFL learners’ negative emotional orientations on (un) willingness to communicate in in-person and online L2 learning contexts. Journal of Psycholinguistic Research, 53(2), 26. https://doi.org/10.1007/s10936-024-10071-y

Song, L., Luo, R., & Zhan, Q. (2022). Toward the role of teacher caring and teacher-student rapport in predicting English as a foreign language learners’ willingness to communicate in second language. Frontiers in Psychology, 13, 874522. https://doi.org/10.3389/fpsyg.2022.874522

Taherian, T., Shirvan, M. E., Yazdanmehr, E., Kruk, M., & Pawlak, M. (2024). A longitudinal analysis of informal digital learning of English, willingness to communicate and foreign language boredom: A latent change score mediation model. The Asia-Pacific Education Researcher, 33(4), 997-1010. https://doi.org/10.1007/s40299-023-00751-z

Tan, G. J., & Tu, C. C. (2023). Impact of college students’ perception of English teachers’ charisma on their willingness to communicate in English-mediator of learning attitude: Mediator of learning attitudes. Educational Administration: Theory and Practice, 30(1), 236-251 https://doi.org/10.52152/kuey.v30i1.721

Tra, N. N. T., Han, W., & Pill, S. (2025). Willingness to communicate, L2 self-confidence, and academic self-concept: a mixed-methods study of Vietnamese university students in the UK. Behavioral Sciences, 15(9), 1176. https://doi.org/10.3390/bs15091176

Van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523-538. https://doi.org/10.1007/s11192-009-0146-3

Wider, W. et al. (2024). Metaverse chronicles: a bibliometric analysis of its evolving landscape. International Journal of Human–Computer Interaction, 40(17), 4873-4886. https://doi.org/10.1080/10447318.2023.2227825

Xu, J., Zhou, S., Chen, C., Perrin, S., & Gan, H. (2025). Exploring the interplay between enjoyment, anxiety, ideal self, and willingness to communicate in EMI higher education. International Journal of Applied Linguistics, 35, 325-343. https://doi.org/10.1111/ijal.12620

Yamaoka, K. (2024). Influence of CLIL with MOOCs on Japanese EFL students’ L2 willingness to communicate and international posture. TESOL Journal, 15, e840. https://doi.org/10.1002/tesj.840

Yashima, T. (2021). Willingness to communicate in an L2. In The Routledge handbook of the psychology of language learning and teaching (pp. 260-271). Routledge. https://doi.org/10.1111/1540-4781.00136

Yusof, S. K. M. et al. (2026). Building confident communicators: Global trends and challenges in willingness to communicate among foreign students learning English. International Journal of Learning, Teaching and Educational Research, 25(3), 895-912. https://doi.org/10.26803/ijlter.25.3.39

Zadorozhnyy, A., & Lee, J. S. (2025). Informal Digital Learning of English and willingness to communicate in a second language: self-efficacy beliefs as a mediator. Computer Assisted Language Learning, 38(4), 669-689. https://doi.org/10.1080/09588221.2023.2215279

Zhang, J., Beckmann, N., & Beckmann, J. F. (2022). One situation doesn’t fit all: Variability and stability of state willingness to communicate in a Chinese College English classroom. Language Teaching Research, 26(3), 504-529. https://doi.org/10.1177/1362168819891330

Zhang, Q., Nie, H., Fan, J., & Liu, H. (2025). Exploring the dynamics of artificial intelligence literacy on English as a foreign language learners’ willingness to communicate: The critical mediating roles of artificial intelligence learning self-efficacy and classroom anxiety. Behavioral Sciences, 15(4), 523. https://doi.org/10.3390/bs15040523

Zhang, T. (2024). Effects of self-regulation strategies on EFL learners’ language learning motivation, willingness to communication, self-efficacy, and creativity. BMC psychology, 12(1), 75. https://doi.org/10.1186/s40359-024-01567-2

Zhao, M., Li, T., Yu, Y., Sin, K. F., & Zheng, E. (2025). Metacognitive strategies and willingness to communicate in L2 learning: A mediation model of self-efficacy and intrinsic motivation. Sage Open, 15(2). https://doi.org/10.1177/21582440251340830

Zhou, S. (2025). Empowering academic communication in EMI higher education: Understanding the role of social-emotional need satisfaction in motivation and willingness to communicate. Journal of English for Academic Purposes, 78, 101582. https://doi.org/10.1016/j.jeap.2025.101582

Zou, X. (2024). The interrelationships of L2 willingness to communicate, emotional intelligence, foreign language classroom anxiety and teacher immediacy. Journal of Asia TEFL, 53-73. https://www.doi.org/10.18823/asiatefl.2024.21.1.4.53

Facebook
Twitter
LinkedIn
Tumblr
Reddit
Email
StumbleUpon
Digg

Lim Seong Pek is a Senior Lecturer at the Faculty of Education and Liberal Arts, INTI International University. He received his Doctor of Education (Ed.D.) degree from Universiti Selangor. He specializes in Media Literacy, Multimodality, and Teacher Education. https://orcid.org/0000-0002-0322-7572

Siti Khadijah Mohd Yusof is an English Lecturer at the Faculty of Education and Liberal Arts, INTI International University. She is currently a D.Ed. candidate at INTI International University. She specializes in Reticent Studies, Willingness to Communicate, and Oral Communication. https://orcid.org/0009-0003-2306-3880

Fatin Syamilah Che Yob is an English Lecturer at the Faculty of Education and Liberal Arts, INTI International University. She is currently a Ph.D. candidate at the National Defence University of Malaysia. She specializes in TESL, Social Emotional Learning, Materials Design, and Gamified Studies. https://orcid.org/0009-0003-2306-3880

Dianna Suzieanna Mohamad Shah lectures at the Academy of Language Studies (APB), Universiti Teknologi MARA (UiTM) Shah Alam and she is a university-wide Fellow for 360 degree and Video Learning with the Centre for Instructional Delivery and Learning Development (CIDL), UiTM. She holds a Master of Education (TESL) and is currently pursuing her Ph.D. in Education (TESL). https://orcid.org/0000-0002-0367-1577

Zaini Miftah is an assistant professor at the Department of English Language Education of Institut Agama Islam Negeri Palangka Raya Kalimantan Tengah Indonesia with many years of experience in the Teaching of English as a Foreign Language. He is interested in the development of ELT, TEFL, L2 Writing, Blended Learning, and ICT-based ELT. https://orcid.org/0000-0003-1815-3075

Elfi is an English Lecturer at the Fakultas Tarbiyah dan Ilmu Keguruan, Universitas Islam Negeri Mahmud Yunus, Indonesia. She is currently a Ph.D. candidate. She is interested in ELT and Education Technology. https://orcid.org/0009-0003-7950-3777