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Arab World English Journal (AWEJ) Volume 17. Number 1, March 2026 Pp. 324- 338
The study aims to investigate the viewpoints of Iraqi EFL students regarding using the Telegram application for English language learning and its effectiveness in developing their English language skills, particularly vocabulary, writing, and pronunciation. The College of Education for Women is where the study was conducted. Thirty-five third-year English Department undergraduate female students, all of whom were 21 years old, participated in the study, which has been conducted at the College of Education for Women. The study employed a mixed-methods design comprising two equal versions (10 and 15 items) of standardized questionnaires and five semi-structured interviews. According to the findings, the majority of students had a positive attitude towards Telegram, which is related to its convenient interface, flexibility, and the ability to organize communication, share materials, and continue studying after lessons. Telegram has been noted to enhance vocabulary learning, writing skills, oral language, and learners’ autonomy and motivation. The research concludes that Telegram has the potential to be successfully used in EFL teaching with appropriate teacher training and curriculum integration. Notably, the study fills an important gap in the literature on how mobile messaging platforms can be used to support English language learning in resource-constrained settings where conventional language teaching is severely constrained. It offers practical recommendations for implementing digital platforms in Iraqi higher education and other contexts. The paper recommends that teachers officially include Telegram in EFL courses, train on Telegram’s additional features, encourage independent study through Telegram-based tasks, and implement a blended learning model, implying that Telegram should be used as an addition to traditional classroom education, not as a substitute.
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Zena Abdulameer Mohammad has an M.A. in Teaching English as a Second Language (TESL) from The English and Foreign Languages University (EFLU), Hyderabad, India. She teaches at the College of Education for Women, University of Baghdad. She is also training students to develop their English language skills. She is also interested in developing reading skills through using multimedia technology. Furthermore, she has an administrative position in the Scholarships and Cultural Relations Department at the University of Baghdad. ORCID: https://orcid.org/0000-0001-5569-049X