Arab World English Journal (AWEJ) Volume 14. Number 3 September 2023                                     Pp.15-27

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Students’ Attitudes toward Using Chatbot in EFL Learning

 Samia Saeed Ahmed Mohamed
Department of English, Taif University, Taif, Saudi Arabia
Corresponding Author:

Eman Mahmoud Ibrahim Alian
       Department of English, Faculty of Languages & Translation,
King Khalid University, Abha, Saudi Arabia
Department of EFL Curricula and Instruction, Faculty of Education
Zagazig University, Egypt


Received:03/05/2023         Accepted:09/06/2023                 Published: 09/24/2023


The current study is an exploratory experiment on the attitudes of English as a Foreign Language students toward using chatbots in their learning. The study sheds light on the recent technical tools for language learning and finds out to what extent chatbots are effective in acquiring language skills, especially their usability, precision, assessment, and strengths. To answer the study’s main question, the researchers examined 64 English foreign language first-year secondary Egyptian students’ responses to a 20-item questionnaire through a survey research approach. The researchers chose students through purposive sampling. They used descriptive statistics to assess the data from the Likert-scaled items. The findings indicated that chatbots appeal to language learners because learners can utilize them without the help of the instructors, which in turn encourages them to become autonomous learners. They also believed that the Chatbot might simulate an interaction cycle so they could practice the target language. Additionally, the students felt that the Chatbot boosted their enthusiasm and confidence, which ultimately helped them feel active and more comfortable. Consequently, the data provide insightful information about properly integrating chatbots in English language learning inside and outside the classroom while considering its defects.
 Keywords: Attitudes, EFL Students, Chatbot, Artificial Intelligence, survey

Cite as:   Mohamed, S. S.A., & Alian, E. M. I. (2023). Students’ Attitudes toward Using Chatbot in EFL Learning.
Arab World English Journal, 14 (3) 15-27. DOI:


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Received: 03/05/2023
Accepted: 09/06/2023 
Published: 09/24/2023 

Dr. Samia Saeed Ahmed Mohamed is an Assistant Professor at Taif University, Kingdom of Saudi Arabia. She is also an English instructor at the ESP Centre, Zagazig University, Egypt. She is interested in Applied Linguistics, Technology and Language Learning, Translation, Discourse Analysis, Teaching English as a Foreign Language, and English Language Testing (TOFEL and IELTS).

Dr. Eman Mahmoud Ibrahim Alian is an Assistant Professor at the Faculty of Languages & Translation, King Khalid University, Kingdom of Saudi Arabia. Also, she is a staff member at the Faculty of Education, Department of Curricula &EFL Instruction, Zagazig University, Egypt. Her research interest is Applied Linguistics, Technology and Language Learning, Teaching Literature and Translation.