Arab World English Journal (AWEJ) Volume 14. Number 1 March 2023                                             Pp.458-475
 Full Paper PDF

English Language and Communicative Proficiency of Saudi Tourism and Hospitality
Students: A Present Situation Analysis

Eidhah Abdullah Al-Malki
Foreign Languages Department, College of Arts
Taif University, Taif, Saudi Arabia


 Received:10/22/2022         Accepted:03/03/2023                 Published: 03/24/2023


This study investigates the level of proficiency of Saudi tourism undergraduates in various language skills and sub-skills, grammar, and tourism vocabulary. It also evaluates the present teaching materials used at the colleges of Truism and hospitality. A mixed-methods approach has been used in this study. A Likert-scale questionnaire was administered to two hundred nine (n=209) STU to gather quantitative data. The qualitative data was generated by interviewing one vice dean of academic affairs, one head of the English department, and 10 teachers. Both instruments were self-developed and standard procedures were followed to determine their content validity and reliability. The descriptive analyses were run to interpret the quantitative data whereas the qualitative data were presented through verbal responses of the participants. The results have informed that speaking and listening skills are the weakest followed by writing and reading skills respectively. They are also weak in English grammar, tourism-related vocabulary, and various language sub-skills. The teaching materials presently taught at the colleges of tourism and hospitality in Saudi Arabia do not suit their specific tourism needs. It is strongly recommended that indigenous teaching materials should be developed to meet the professional needs of Saudi tourism undergraduates taking into consideration their present proficiency in various language skills, sub-skills, tourism-related vocabulary and grammar. Furthermore, the local and cultural requirements and preferences of Saudi tourism undergraduates should be considered while developing the teaching materials to ensure effective English language practices.
Keywords: communicative proficiency, ESP teaching materials, hospitality students, present situation analysis, tourism

Cite as:  Al-Malki, E. A.   (2023). English Language and Communicative Proficiency of Saudi Tourism and Hospitality Students: A Present Situation Analysis.  Arab World English Journal, 14 (1) 458-475.


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Received: 10/22/2022
Accepted: 03/03/2023
Published: 03/24/2023

Almalki is an Associate professor of linguistics in Taif University with research interests in the area of Applies Linguistics, Language acquisition, learning and teaching. Other areas of interest are acquisition of syntax by second language learners. He wrote his PhD on the Interpretation and production of definiteness by Second Language Learners. ORCID ID: