Arab World English Journal (AWEJ) Special Issue on CALL Number 8. July 2022                       Pp. 88-103

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EFL Students’ Attitudes towards Using Online Learning during Covid-19:
Applying Technology Acceptance Model 

Rabab Mizher
Department of English Language and Literature
Salt Faculty of Human Sciences
Al-Balqa Applied University, Salt, Jordan
 Corresponding author:

Kholoud Amoush
Department of English Language and Literature
Salt Faculty of Human Sciences
Al-Balqa Applied University, Salt, Jordan

Asma Alwreikat
Department of Library and Information Management
Salt Faculty of Human Sciences
Al-Balqa Applied University, Salt, Jordan


Received: 04/07/2022                Accepted:   07/7/2022              Published: 07/25/2022


This study examined the attitudes toward online learning of EFL students by applying technology acceptance model (TAM) constructs along with the characteristics of the online learning system and the experience of online learning as external independent variables. The study used a quantitative approach. The researchers collected data by administering a questionnaire using Microsoft’s online form to the tertiary students who were studying for their Bachelor of Arts degree (B.A.) in the English Language and Literature Department at Al-Balqa Applied University – Jordan. . One hundred eighty-five students out of 602 responded to the questionnaire. The researchers used SPSS and Structural Equational Modeling (SEM – Smart PLS) to analyze the data. Among the findings, the characteristics of an online learning system significantly affected perceived usefulness (PU), perceived ease of use (PEOU), attitudes, and the behavioral intentions (BIs) of EFL learners. In contrast, EFL learners’ PEOU negatively affected their attitudes towards online learning and BIs. Finally, the attitudes of students who studied online for four semesters or more were negative compared to those who took less than four semesters online. These findings could be attributed to the supposedly temporary and rapid shift to online learning due to Covid-19 lockdown measures. This study is significant because it develops an understanding of tertiary EFL attitudes towards online learning. It also reflects on their behavioral intentions to utilize online learning after the pandemic. The researchers believe that this is the first study to examine EFL learners’ attitudes and BIs on using online learning during/after the pandemic in Jordan using TAM.
Keywords: Covid-19, EFL students’ attitudes, experience in online learning, online learning system characteristics,
technology acceptance model

Cite as:    Mizher, R.,  Amoush, K.,& Alwreikat, A.  (2022).  EFL Students’ Attitudes towards Using Online Learning during Covid-19: Applying Technology Acceptance Model. Arab World English Journal (AWEJ) Special Issue on CALL (8).


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Received: 04/07/2022 
Accepted: 07/7/2022  
Published: 07/25/2022 

Rabab Mizher received her PhD from Yarmouk University in TEFL and M.A from University of Jordan in Translation. Her area of research is Translation Studies, Contrastive Studies, Teaching Translation, and TEFL. She is an assistant professor of English at Al-Balqa Applied University – Jordan. P.O. Box 542092 Amman 11937- Jordan.   

Kholoud Hussein Amoush is an assistant professor of Teaching English language at Al-Balqa Applied University- Salt faculty for Human Sciences  in Jordan. She holds PhD in  the curriculum and instruction of English Language  Postal address: 19110.

Asma Alwreikat is an associate professor with experience demonstrated in a career spanning fourteen years. She was awarded Ph.D. from Aberystwyth University in the UK and published a number of journal and conference papers in the field. She is currently working at Al-Balqa Applied University, Salt College of Human Sciences, Head of Library and Information Management department.