Arab World English Journal (AWEJ) Volume 11. Number4  December 2020                                           Pp. 351-362

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Challenges of e-Learning during the COVID-19 Pandemic Experienced by EFL Learners


Mohammad Mahyoob
Department of Languages & Translation
Science & Arts College- Alula, Madinah
Taibah University, Saudi Arabia



COVID-19 has disrupted most of the industries in the world. Education is the only industry that is completely transferred to online mode in most countries around the world. Online learning was the best solution for continuing education during the pandemic, especially in tertiary education. This study aims to determine the challenges and obstacles confronted by English language learners (EFL) in Science and Arts College, Alula, Taibah University, Saudi Arabia, during switching to online learning in the second semester of 2020 due to the COVID-19 pandemic. The contribution of this study is to evaluate the learners’ new experiences in online education and to assess the feasibility of the virtual methods of learning. This is achieved by analyzing 184 learners’ responses to the survey-based questionnaire. A descriptive statistical method was used to test the validation of the study. It is found that the main problems that influence and impact online EFL learning during COVID-19 are related to technical, academic, and communication challenges.  The study results show that most EFL learners are not satisfied with continuing online learning, as they could not fulfill the expected progress in language learning performance.
Keywords: COVID-19 Pandemic, EFL learners, learning challenges, Online learning, Taibah University

Cite as: Mahyoob, M. (2020).Challenges of e-Learning during the COVID-19 Pandemic Experienced by EFL Learners.  Arab World English Journal11 (4) 351-362.


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Dr. Mohammad Mahyoob is currently working as an Assistant Professor in the Department of
Languages & Translation, College of Science and Arts, Alula, Madina,Taibah University, Saudi
Arabia. He holds his Ph.D. in Computational Linguistics from Aligarh Muslim University. His
research interests include Theoretical and Applied Linguistics, English language teaching, elearning, Computational linguistics. ORCID: