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Arab World English Journal (AWEJ) Special Issue on CALL Number 10. July 2024 Pp.3- 14
School of Arts, Department of English Language and Literature/Translation
Jadara University , Jordan
Faculty of Languages and Communication
Universiti Sultan Zainal Abidin, Malaysia
Department of Mass Communication
Federal University Lapia, Nigeria
Faculty of Language Studies and Human Development
Universiti Malaysia Kelantan, Malaysia
Faculty of Languages and Communication
Universiti Sultan Zainal Abidin, Malaysia
Faculty of Languages and Communication
Universiti Sultan Zainal Abidin, Malaysia
The development of generative Artificial Intelligence (AI) models, particularly ChatGPT, has gained considerable attention among academics and researchers in recent years. Research shows that ChatGPT can be a vital means of increasing students’ writing performance. However, students may face difficulties in developing effective strategies to incorporate ChatGPT-generated content into written tasks. Therefore, this study sought to examine the challenges and strategies employed by students to use ChatGPT-generated responses for written communication assignments. The study utilized a quantitative method, using a descriptive survey technique. A self-developed questionnaire was used to gather data from a sample of 59 communication students at a Malaysian public university. The data were examined through descriptive statistics and Pearson correlation analysis. According to the findings, students face various challenges in using ChatGPT-generated responses, such as the inability to express unique writing skills, dealing with inaccurate citation formats, as well as difficulty revising ChatGPT-generated responses. The students also employ certain relevant strategies for using ChatGPT-generated responses, such as adding ideas to already generated ChatGPT content, using ChatGPT as a means of idea generation, paraphrasing ChatGPT-generated responses, and replacing ChatGPT-generated words with synonyms. Accordingly, the analysis showed a significant association between students’ challenges and the strategies they employ to utilize ChatGPT-generated responses. This study provides valuable information that can help educators and relevant authorities review and reinforce institutional policies for quality higher education, particularly in the Malaysian context.
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Dr. Zein Bassam Bani Younes is an Assistant Professor School of Arts, Department of English Language and Literature/Translation, Jadara University, Jordan. She specializes in applied linguistics. Her areas of research interest include English linguistics, media linguistics, and language learning. Email: z.baniyounes@jadara.edu.jo
ORCID: https://orcid.org/0009-0001-0150-8426.
Dr. Isyaku Hassan is a Senior Lecturer in the Faculty of Languages and Communication at Universiti Sultan Zainal Abidin (UniSZA), Malaysia. He is an active researcher with a keen interest in the areas of media linguistics, media and technology, health communication, marketing communication, and language studies. Email: isyakuhassan@unisza.edu.my
ORCID: https://orcid.org/0000-0002-8260-2894
Musa Umar Muhammad is a lecturer in the Department of Mass Communication at the Federal University of Lafia (FULAFIA), Nigeria. His areas of research interest include print media, new media, and film studies. Email: musaumarmuhammad@gmail.com
ORCID: https://orcid.org/0000-0002-4694-5021
Nor Hanim Mustafa serves as a Language Instructor at the Faculty of Language Studies and Human Development, Universiti Malaysia Kelantan (UMK), Malaysia. Her research focuses on discourse analysis, linguistics, intercultural communication, and language learning. Email: norhanim@umk.edu.my ORCID: https://orcid.org/0000-0001-8544-5380.
Dr. Ahmad Taufik Hidayah Abdullah is a Senior Lecturer in the Faculty of Languages and Communication, Universiti Sultan Zainal Abidin (UniSZA), Malaysia. His areas of research interest include public speaking, English linguistics, error analysis, and language learning. Email: taufikhidayah@unisza.edu.my ORCID: https://orcid.org/0000-0001-9898-0980
Dr. Mohd Nazri Latiff Azmi is an Associate Professor of English Language in the Faculty of Languages and Communication, Universiti Sultan Zainal Abidin (UniSZA), Malaysia. Dr. Nazri specializes in literacy and comparative literature studies. Email: mohdnazri@unisza.edu.my
ORCID: https://orcid.org/0000-0002-4712-5332